Thank you for using Hueprint.

For questions about how to use the app, bug reports, purchases, restoration, or data handling, please contact us at the email address below.

Contact

[email protected]

We usually reply within 3 business days.

Please Include

• Your iPhone model
• iOS version
• Hueprint app version
• Description of the issue
• Steps to reproduce the issue, if possible

Frequently Asked Questions

Are my photos uploaded to an external server?

No. Photos you select are processed on your device for color extraction and filter application. They are not uploaded to any external server.

Where are my saved palettes stored?

Saved palettes are stored on your device. If iCloud is available, they may sync between your devices signed in with the same Apple ID through Apple's CloudKit Private Database.

Can I restore my purchase?

Yes. You can restore purchases from the Settings screen in the app.

Can I delete my data?

Yes. You can delete saved palettes from the Collection screen. Deleting the app removes data stored locally on your device.